Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

Enhanced Products

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment

Online Enrollment Guide

Continuation Insurance

Students with a Qualifying Life Event

Waiver

The waiver deadline for new students ended 05/01/2023. The online waiver system can no longer accept new waiver requests.

Parent Information

Claims

View Claims Online

Medical Claim Form

Prescription Claim Form

Dental Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Illinois
PO Box 805107
Chicago, IL  60680-4112
1-855-267-0214
BCBS Customer Service
1-800-299-0274
24/7 Nurseline

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Guardian Dental & Vision

Group Number: 00384748
888-600-1600
M-F 8AM TO 8:30PM EST

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected