Frequently Asked Questions

Archive 2024-2025

Home

Additional Resources

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheet

Online Enrollment Periods

Returning Fall - 05/31/2024 - 06/16/2024

New Fall - 06/28/2024 - 08/01/2024 

Winter - 09/25/2024 - 10/10/2024 

Spring - 01/16/2025 - 01/30/2025 

New Summer - 04/10/2025 - 05/09/2025 

Online Enrollment

Online Enrollment Guide

Continuation Insurance

Students with a Qualifying Life Event

Medical Leave of Absence

Waiver

Waiver Submission Periods

Returning Fall - 05/31/2024 - 06/16/2024

New Fall - 06/28/2024 - 08/01/2024

Winter - 09/25/2024 - 10/10/2024

Spring - 01/16/2025 - 02/13/2025

New Summer - 04/10/2025 - 05/09/2025

The waiver deadline for returning students ended 05/09/2025. The online waiver system can no longer accept new waiver requests.

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Enhanced Products

Optional Dental Plan

Offered in partnership with Guardian

Optional Vision Plan

Offered in partnership with Guardian

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Illinois
PO Box 660603
Dallas, TX  75266-0603
1 (855) 267-0214
BCBS Customer Service
1(800) 299-0274
24/7 Nurseline

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Guardian Dental & Vision

Group Number: 00384748
1 (888) 600-1600
M-F 8AM TO 8:30PM EST

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected